Polycom VVX 250 PoE 4-Line VOIP Business Office IP Phone - Black This item is used, but is in perfectly working condition. The item may have some minor scratches and marks. Serial numbers have only been covered for photos. Only the contents pictured are included in the listing. If it is not pictured, then please assume that it is not included. If cash on collection is more convenient for you, then we can negotiate a better price. If you have any questions regarding this item, feel free to message me prior to your purchase.